With so many diverse uses for technology, BlinkTwice is always striving to meet your support needs. Below you will find lists of our most common services, grouped by field.  These lists are by no means exhaustive, if you have a need that doesn’t seem to be covered here, simply head over to the contact page and ask a question!

Technical Support

Maintenance Like any machine, regular maintenance helps to ensure issues are resolved before they become a problem. Depending on the scale of your IT environment, maintenance can be provided at whatever frequency suits your specific requirements.  From simple monthly checkups to more involved weekly or even daily routines, maintenance service includes data integrity checks, regular backups, preemptive part replacement and more.

Repairs Even regular maintenance can’t prevent unexpected hardware or software malfunctions. Repair services are geared towards those time-sensitive and mission-critical system failures such has hard disk crashes, dead monitors or overheating CPUs. You can rest assured that if something does fail, you’ll be back up and running in less than 24 hours in most cases.

Upgrades Upgrades can be a part of your regular maintenance routine, or simply performed when the latest and greatest hardware gets released.  If you want to keep your systems running smoothly it is always recommended to upgrade hardware or software when available.  BlinkTwice helps you stay current with recommendations on upgrades to both computer hardware and system software as it becomes available.  As an elective measure, you choose when, and what you want to upgrade, We take care of the rest.